Winter Illness – Self Care Information

Winter illness season is now here. We are experiencing an increase in requests to manage winter illness which will usually improve without needing to see a GP. All requests received will be assessed by a clinician and an appropriate response will be sent to you. Please ensure you provide full information of your condition. This

Need help with a non-urgent medical or admin request? Contact us online.

Prescriptions

Stockport Medical Group Repeat Prescription System

  • We never accept Repeat Prescription requests by telephone or email
  • We cant issue requests for repeat prescriptions on the same day you make the request.
  • Please make sure we’ve got your current mobile phone number and email address
  • We recommend you download the NHS app for ordering and tracking your repeat prescriptions.

Ordering repeat prescriptions

Routine Repeat Prescriptions5 working days’ notice is required to generate a prescription

Acute Prescriptions – 7 working days’ notice is required to generate a prescription for medications that are NOT on the repeat prescription record.

The easiest ways to order repeat prescriptions are:

  • Using your NHS account (through the NHS website or in the NHS App)
  • Using the GP online system: Patient Access or preferred app.
  • Through Online Patient form (open 8am – until all fully booked)
  • Tick the required items on the repeat prescription order form and placing in the collection box in at the Reception Desk.
  • Complete a repeat request slip available at the Reception Desk and placing in the collection box. Please hand write in capitals.

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

You can usually collect your prescription from the pharmacy 5 to 7 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • On the app or website where you order repeat prescriptions
  • At your GP practice
  • At any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Find out more about prescription charges on nhs.uk.

Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • Coughs
  • Colds
  • Sore throats
  • Tummy trouble
  • Aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.