Practice Management
Wendy Povey (f)
Practice Director
Diane Wolstenholme (f)
Practice Manager – Systems
Gail Annable (f)
Practice Manager – Operation
The Practice Managers are involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Administration
Rebecca (f)
Sarah (f)
Emma (f)
Susan (f)
Alicia (f)
Claire (f)
Marie (f)
Jane (f)
Safeguarding and Information Governance Officer who monitors all safeguarding issues and procedures within the practice and helps to keep your confidential information safe and secure.
Reception
Vicki (f)
Reception Supervisor
Alia (f)
Alicia (f)
Autumn (f)
Catherine (f)
Charlotte (f)
Dawn (f)
Debbie (f)
Donna (f)
Faye (f)
Gemma (f)
Kirsty (f)
Kate (f)
Lisa (f)
Natalie (f)
Nicola (f)
Sarah (f)
Susan (f)
Reception staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The Reception Staff have a very demanding role. Their role is to assist you, please be patient during busy times. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.
All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.