Zero Tolerance Policy Reminder

It is with great sadness to report that our staff are being subjected to increasing abuse by patients registered with the practice.

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Practice Team

Practice Management

Wendy Povey (f)
Practice Director

Diane Wolstenholme (f)
Practice Manager – Systems

Gail Annable (f)
Practice Manager – Operation

The Practice Managers are involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.


Rebecca Edleston (f)

Sarah Fairclough (f)

Emma Hein (f)

Susan Higgins (f)

Alicia Humphreys (f)

Claire McLachlan (f)

Marie Partakis (f)

Jane Wild (f)

Safeguarding and Information Governance Officer who monitors all safeguarding issues and procedures within the practice and helps to keep your confidential information safe and secure.


Vicki Holt (f)
Reception Supervisor

Alia el Asmar (f)

Amie Rylance (f)

Autumn McKenna (f)

Catherine Cope (f)

Debbie Langley (f)

Dionne Ortega (f)

Faye Hudson (f)

Gemma Shields (f)

Jackie McLarnon (f)

Jane Fisher (f)

Kate Lennox (f)

Kath Pipping (f)

Lea Dolan (f)

Jackie McLarnon (f)

Natalie Wild (f)

Sarah Owens (f)

Susan Downing (f)

Reception staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The Reception Staff have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.