We would like to know how we can improve our service to you and how you perceive the Practice and our staff.
To help us with this, we have set up a Patient Participation Group so that you can have your say. We will ask the members of this group some questions from time to time, such as what you think about our opening times or the quality of the care or service you have received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long-term conditions and people from non-British ethnic groups.
What a PPG can do.
Discuss constructive suggestions for improving the practice, and share concerns that could affect the wider practice population.
Organise health focused events with the practice, i.e. healthy eating awareness as an information event for all practice patients to attend.
Create a patient survey with practice staff, to get feedback about the practice from the rest of the patient population.
Design a newsletter for the practice, to provide regular updates to patients.
Assist the practice in making sure their website is ‘Patient Friendly’.
Engage with the local community via fundraising events and useful health information, to ensure the PPG is representative.
Invite health and voluntary professionals to PPG meetings, for PPG members to remain informed and updated about local opportunities for patients.
PPG Do’s and Don’ts
What can a PPG do?
Discuss constructive suggestions for improving the practice, and share concerns that could affect the wider practice population.
Organise health focused events with the practice, i.e. healthy eating awareness as an information event for all practice patients to attend.
Create a patient survey with practice staff, to get feedback about the practice from the rest of the patient population.
Design a newsletter for the practice, to provide regular updates to patients.
Assist the practice in making sure their website is ‘Patient Friendly’.
Engage with the local community via fundraising events and useful health information, to ensure the PPG is representative.
Invite health and voluntary professionals to PPG meetings, for PPG members to remain informed and updated about local opportunities for patients.
What can a PPG not do?
PPG patient members cannot provide any medical advice to other patients, or deal with personal/medical issues or individual patient complaints during the meeting. These should be dealt with outside the meeting following the practices already established procedures.
If you wish to participate please contact the Practice or complete the online form by clicking on the button shown below
OR: if you prefer, you can download the sign-up form below, print it out, fill it in, and post it to the Practice, put it through the letterbox, or hand it to a Receptionist.
Download the pdf version of our sign up form
Please note that the PPG cannot become involved in matters of a specifically medical or clinical nature.