NHS App Support Drop In – Delamere Practice 22nd May 2pm – 5pm

The way you order your repeat medication is changing, from 1st September 2024, pharmacies will no longer be accepting your repeat prescription requests, we ask that you use the NHS App, a simple and secure way to order your repeat prescriptions on your smartphone or tablet. For further help and assistance see: https://nhs-digital.zendesk.com/hc/en-gb . We will

Need help with a non-urgent medical or admin request? Contact us online.

Zero Tolerance Policy Reminder

It is with great sadness to report that our staff are being subjected to increasing abuse by patients registered with the practice.

All staff have a right to work in a safe and secure environment. We would like to take this opportunity to remind all registered patients that those threatening or abusing staff could be reported to the police and then removed from our practice list with immediate effect.

Any patients who are abusive or display inappropriate behaviour such as offensive language including homophobia, biphobia and transphobia and physical or intimidating threats and have had a previous warning from the practice could also be removed from the practice list with 28 days supply of medication and notice to find a new practice.

We had moved to being able to allow patients to walk freely into the buildings, however if you find that the door is locked and access is via our intercom system, this will be due to an incident of abuse, threat or violence. Protection to our staff and patients attending the practice is paramount and I am sure you will understand and want to know that we take safety seriously.

Please treat our staff with kindness, they are here to help you and not be harmed.