You can now access a variety of services online without having to phone or visit the surgery. There are many GP online service providers (see the link at the bottom). We would like to recommend you use the NHS app or Patient access. This is due to these application enabling you to verify your ID without visiting the GP practice. If you are already registered to ‘Patient Access or Evergreen Life’ you can continue to use these apps to access online services.
Sign up now to GP online services and you will be able to use a website or app to:
Online services offered
- Cancelling appointments
- Ordering repeat prescriptions
- Get health advise
- View your coded medical record
- Register your organ donor decision
Our online services are quick, easy and convenient to use from a smartphone, tablet or computer.
They will save you time and help you take more control of your health, particularly if you have any long-term medical conditions which require regular monitoring and prescriptions.
Access can also be withdrawn at any time if there are concerns about patient confidentiality.
Abuse of the Online System
Abuse of the system includes, but is not exclusive to the following:
- Sending needless or abusive messages to the Practice
- Repeatedly booking and cancelling appointments
- Repeatedly booking appointments over a short period of time
- Booking appointments and not attending them
- Any offensive or abusive messages through the service
- Requesting prescriptions that you do not need.
If you are the parent of any children under the age of 12 you will need to fill in a ‘proxy’ access form to view their details. You can also grant access to a carer if you wish.
We take the security of your information very seriously. Our clinical systems provider ensures that the information you provide when using the online services portal is protected. All communications with the web site are encrypted, using the same high security that major banks use for their internet transactions (128 bit SSL). Only you can see the personal information you enter.
Using the most up-to-date version of your web browser also improves security of information. Remember to close the browser after use, especially if someone else could access your computer.